Privacy Policy

Introduction

Welcome to Cevew Property. We are a dedicated property listing platform based in Pakistan, focused on connecting property seekers with property owners and agents for residential and commercial properties across Islamabad and Rawalpindi. Our website, https://property.cevew.com/, allows users to browse property listings, submit inquiries, request property viewings, contact owners or agents, and submit their own property listings for rent or sale.

This Privacy Policy explains what information we may collect from you, how we use that information, when it may be publicly displayed, and the choices you have regarding your personal data. We have written this policy in clear, simple English so you can make informed decisions about using our platform.

By accessing or using Cevew Property, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website. This policy applies to all visitors, property seekers, property owners, property agents, and any other users who interact with our platform.

Information We May Collect

We collect information that is reasonably necessary to provide our property listing services, connect users, and improve the functionality of our platform. The type of information we collect depends on how you interact with Cevew Property.

Information You Provide Directly

When you use our website, you may voluntarily provide us with:

• Name — Your full name or the name you choose to display when submitting inquiries or listings.
• Email Address — Used to respond to your inquiries, confirm listing submissions, and communicate important updates.
• Phone Number — Provided voluntarily when submitting listings, inquiries, or requesting property viewings.
• WhatsApp/Contact Details — Any additional contact information you choose to share when contacting owners or agents through click-to-WhatsApp or similar features.
• Property Information — Details about properties you submit for listing, including type, location, price, size, bedrooms, bathrooms, amenities, and description.
• Property Photos/Images — Photographs or images you upload for your property listing.
• Property Address/Location Information — The address, sector, phase, or area of the property you are listing or inquiring about.
• Inquiry Messages — The content of messages you send through our contact or inquiry forms.
• Viewing Requests — Information related to scheduling property viewings, including preferred dates, times, and contact details.
• Listing Submission Information — All information provided in the listing submission form.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically:

• IP Address — Used for security, fraud prevention, and to determine approximate geographic location.
• Browser and Device Information — Including browser type, version, operating system, and device type (desktop, mobile, tablet).
• Approximate Location Information — Where technically available, based on your IP address or browser settings.
• Cookies and Similar Technologies — Small text files stored on your device to enhance your browsing experience. See our Cookie Policy for details.
• Website Usage Information — Pages visited, time spent on each page, links clicked, and navigation patterns, particularly around property listing pages.

Information Submitted in Property Listings

When a property owner, agent, or authorized representative submits a listing to Cevew Property, they may provide detailed information about the property to help potential buyers or tenants make informed decisions. This information typically includes:

• Property Title — A descriptive heading for the listing (e.g., "3-Bedroom House for Rent in DHA Phase 2, Islamabad").
• Property Type — Such as house, apartment, flat, plot, commercial shop, or office space.
• Location — The specific area, sector, phase, or neighbourhood in Islamabad or Rawalpindi where the property is located.
• Price — The rent or sale price of the property.
• Size — The area of the property, typically in marla, kanal, or square feet.
• Bedrooms — The number of bedrooms in the property (if applicable).
• Bathrooms — The number of bathrooms in the property (if applicable).
• Amenities — Features such as parking, security, elevators, backup power, or nearby facilities.
• Description — A detailed narrative about the property, its condition, and any notable features.
• Images — Photographs of the property uploaded by the listing owner or agent.
• Contact Information — The name, phone number, email address, or other contact details of the person responsible for the listing.

By submitting a listing, you confirm that you have the authority to provide this information and that it is accurate to the best of your knowledge. Please review our Listing Policy for more information about listing requirements and standards.

How We Use Information

We use the information we collect for purposes that are directly related to operating our property listing platform and connecting users. These purposes include:

• Publishing and Managing Listings — To display property listings for Islamabad and Rawalpindi properties, manage the listing lifecycle, and ensure listings meet our quality standards.
• Connecting Buyers/Tenants with Owners/Agents — To facilitate communication between property seekers and the owners or agents responsible for a listing.
• Responding to Inquiries — To process and respond to inquiries submitted through our contact forms, viewing request forms, or other communication channels.
• Processing Listing Submissions — To review, verify, and publish property listings submitted by users.
• Preventing Spam, Fraud, and Abuse — To protect our platform from malicious activity, fake listings, spam submissions, and other forms of abuse.
• Improving Website Functionality — To understand how users interact with our website and make improvements to enhance the user experience.
• Maintaining Security — To monitor for potential security threats, protect user data, and ensure the integrity of our platform.
• Understanding Website Usage — To analyze which property listings and features are most popular, how users navigate the site, and where our traffic comes from.
• Providing Support — To assist users who have questions, issues, or feedback about our platform.
• Communicating with Users — To send important notices, respond to contact form submissions, and provide updates where necessary.
• Complying with Legal Obligations — To meet applicable legal, regulatory, and compliance requirements.

We use the information we collect only for the purposes described above or for closely related purposes that you would reasonably expect from a property listing platform. We do not use your information for any purpose that is incompatible with the original purpose of collection.

Publicly Displayed Information

Cevew Property is a public property listing platform. This means that certain information you submit for the purpose of being published on our website may be visible to all visitors. This is intentional and necessary for our platform to function effectively.

Information that may become publicly visible includes:

• Property listing title
• Property type, location, price, size, bedrooms, and bathrooms
• Property description and amenities
• Property photos and images
• Contact information that you choose to include in the public listing area

We strongly recommend that you avoid including unnecessary sensitive personal information in public listing descriptions. This includes, but is not limited to, national identity card numbers, passport numbers, bank account details, credit card information, or any other information that could be misused if publicly accessible.

Cookies

Cevew Property uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how users interact with our property listing pages. Cookies are small text files placed on your device when you visit a website.

We may use the following types of cookies:

• Necessary Cookies — Essential for the basic functionality of our website, such as page navigation, form submissions, and secure areas. Without these cookies, the website cannot function properly.
• Analytics Cookies — Help us understand how visitors use our website, which property listings are most viewed, and where our traffic comes from. This information is typically aggregated and anonymized.
• Preference Cookies — Remember your choices, such as language preferences, saved search filters, or display settings, to provide a more personalized experience.

For detailed information about how we use cookies, the specific cookies that may be set, and how you can manage your cookie preferences, please visit our Cookie Policy.

Third-Party Services

Our website may use third-party services to provide certain features and functionality. These services are operated by independent providers who have their own privacy policies and data practices. We encourage you to review the privacy policies of any third-party services you interact with.

Third-party services that may be used on our platform include:

• Analytics Services — To understand website usage patterns, track page views, and analyze user behaviour on property listing pages.
• Hosting Services — To securely host our website and ensure it is accessible to users.
• Security Services — To protect our platform from spam, fraud, malicious activity, and unauthorized access.
• Map Services — To display property locations and help users understand where listings are situated in Islamabad and Rawalpindi.
• Communication/WhatsApp Links — To enable click-to-WhatsApp functionality, allowing users to directly message property owners or agents.
• Advertising Services — If used, to display relevant advertisements or promote featured property listings.

Note: We use the wording "may use" because the specific third-party services we employ may change from time to time. We only share information with third-party services when it is necessary to provide our platform's functionality or where we have a legitimate business interest to do so. We do not sell your personal information to third parties.

Third-Party Websites and Links

Cevew Property may contain links to external websites or services that are not operated by us. These links may appear in property listings, agent profiles, contact information, or other areas of our website. When you click on a link to an external website, you will be directed to a third-party site.

We do not control, endorse, or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. This includes, but is not limited to, external property portals, social media platforms, messaging applications, and any other websites linked from our platform.

We strongly encourage you to review the privacy policy and terms of service of every website you visit, including any external sites linked from Cevew Property. This Privacy Policy applies solely to information collected by Cevew Property through our website and services.

Data Security

We take the security of your information seriously and implement reasonable technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption — Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.
• Access Controls — Access to user information is restricted to authorized personnel who require it to operate and maintain the platform.
• Regular Security Reviews — We periodically review our security practices and update our systems to address emerging threats.
• Data Minimization — We only collect information that is necessary for the operation of our property listing platform.
• Secure Infrastructure — Our hosting environment includes network-level protections and monitoring.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using industry-standard safeguards, we cannot guarantee absolute security. You are also responsible for maintaining the confidentiality of any information you share and for using secure devices and networks when accessing our platform.

Data Retention

We retain your information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations. The specific retention period depends on the type of information and its purpose.

• Property Listings — Active listings are retained for as long as they remain published on our platform. Expired or removed listings may be retained for a reasonable period for record-keeping and dispute resolution purposes.
• Inquiry Messages — Retained for a reasonable period to facilitate communication between property seekers and owners/agents, and to address follow-up questions.
• Contact Form Submissions — Retained for as long as necessary to respond to your inquiry and provide support.
• Website Usage and Analytics Data — Retained in aggregated or anonymized form for analysis and improvement purposes.
• Security and Fraud Prevention Data — Retained for as long as necessary to protect our platform and users from abuse.
• Legal and Compliance Records — Retained for as long as required by applicable laws, regulations, or legitimate business purposes.

When your information is no longer required for the purposes described in this policy, we will securely delete, destroy, or anonymize it. We may retain certain information in an aggregated, non-identifiable format for research, analysis, and statistical purposes.

User Choices and Rights

We respect your right to control your personal information. If you have submitted information to Cevew Property, you may contact us to request the following:

• Access to Your Information — Request a summary of the information we hold about you or your property listing.
• Correction of Inaccurate Information — Request that we correct or update any information that is inaccurate or outdated.
• Removal of Your Submitted Listing — Request that we remove a property listing you have submitted to our platform.
• Privacy Questions — Ask questions or seek clarification about how we handle your information.
• Other Reasonable Privacy Requests — Make reasonable requests related to your personal information and privacy.

To exercise any of these rights, please contact us using the contact details provided in the Contact section below. We will respond to your request within a reasonable timeframe. We may need to verify your identity and your authority to act on behalf of a property listing before processing certain requests.

Children's Privacy

Cevew Property is a real estate listing platform intended for use by adults, including property owners, property agents, and property seekers who are 18 years of age or older. Our website is not directed toward or intended to knowingly collect personal information from children.

We do not knowingly collect, use, or disclose personal information from children under the age of 13 (or the applicable minimum age in your jurisdiction) without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our records promptly.

We encourage parents and guardians to monitor their children's online activities and to instruct them not to provide personal information on websites without permission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will:

• Post the updated policy on this page.
• Provide a notice on our website if the changes are material or significant.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We are committed to addressing your concerns promptly and transparently.